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Georgia Gwinnett College

 

Student Account Center

 

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Important Information / FAQ

When is payment due?
What payment methods are accepted?
Does GGC have a payment plan?
I don't see financial aid on my account. What do I do?
Can I authorize another person to pay my bill?
When will I receive my refund?
I have a PLUS Loan Who will get the refund?
Resident meal plans
How are charges calculated when I withdraw?
How do I get a Financial Aid Book Advance?

When is payment due?
Classes may be dropped after the published deadline for any student with a balance. Students who have not completed their financial aid files are required to pay out of pocket and be reimbursed for any aid they are eligible for once the file has been processed and funds disbursed. Payment can be made online, by mail, or in person. You may incur a late payment fee and/or your class schedule may be cancelled if your payment is not received by the due date.

We do not mail paper bills to currently enrolled students. You are required to check your GGC email for important information regarding your account periodically and Banner web. Your GGC email is the official email address we use to communicate with you.

SPRING DUE DATE: January 13th by 4pm if paying by mail and midnight if paying online for all students.

Resident students who are not paid in full will not be allowed to move into the resident halls.

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What payment methods are accepted?
You can pay your balance using VISA, MasterCard, Discover, American Express, and electronic check (ACH) from a U.S based personal checking or savings account online. The credit card payments incur a convenience fee. Visa ATM debit cards tied to the following networks are also accepted; ACCEL, NYCE, pulse, STAR. Visa Debit cards issued by the following banks are not accepted; Bank of America, Chase, US Bank, and Wells Fargo. We accept money order and check, (as long as you have never had a returned check payment) in the office.

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Resident meal plans
All resident students are required to participate in a resident meal plan. Students may only request a change in their meal plan selection within the first five days of the new semester. Direct meal plan changes to the Claw Card office in D 1470.

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Can I authorize another person to pay my bill?
Yes! You can set up an authorized user by choosing the Authorized Users tab in the Student Account Center. Only after the authorized user accepts your request can they make payments on your behalf. Please keep in mind that regardless of who is paying your account you are still responsible for ensuring that your account is paid by the due date to avoid late payment fees and/or having your schedule canceled.

This user will not have access to your academic records, you are only authorizing this person to access your financial account information. If your employer or sponsoring agency will be paying your tuition please contact the Student Accounts Office to get further information.

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Does GGC have a payment plan?
Yes. GGC has contracted with Nelnet Business Solutions to manage installment plans for students for current term balances only. The plans offered are not loans, do not incur interest and you are not required to pass a credit check to enroll. There are enrollment deadlines consequently, Nelnet will not extend enrollment deadlines once that time expires. Tuition, fees, room and board can be included in the payment plans.

The fee to enroll is $50 - $70 each semester based on the number of payments you sign up for. Enrollment for one semester does not constitute enrollment in future semesters. You are required to re-enroll each semester. The amount that can be budgeted in the plan is based on what you owe after financial aid is applied and set at a maximum of $5,500.00; financial aid cannot be used to pay the down payment or the installment payments. The enrollment amount is automatically the balance owed for the enrollment term as reflected in Banner. Enrollment must also be active by established payment deadlines. Past due balances are ineligible for the plan.

You can pay the down payment and installment payments using a credit card, debit card, or electronic check (ACH). If paying by credit card or debit card a convenience fee of 2.75% of the payment amount will be assessed by Nelnet.

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How do I get a Financial Aid Book Advance?
Students who have accepted federal financial aid funds and done the "Non-institutional Charges Authorization" who have excess balance after all charges are paid will automatically have the financial aid book advance funds loaded to the claw card. Students receiving a parent plus loan and whose parents do not indicate that the student should receive excess funds will not receive the book advance or additional cave cash. The book advance provides the opportunity to order and pick up books from the GGC Barnes and Noble bookstore only. The terms and duration of use will be sent in an email once the funds are available. The book advance will increase or decrease as classes, fees, charges and financial aid are added or removed from your Banner account. You are responsible for any charges that arise from using the FABA. If there is a need to increase the amount and you have enough funds, please contact the claw card office in D1470.

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I don't see financial aid on my account. What do I do?
If you have applied for financial aid but do not see it on your account please contact the Financial Aid Office at (678) 407-5000.

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When will I receive my refund?
Financial aid will be disbursed to your account after the drop/add period by the financial aid office provided all required documentation is processed. Once aid is posted to your account, and only if a credit balance exists after paying your charges will a refund be issued. This will occur within 14 days after the funds are credited to your account in accordance with regulations. First time borrowers of the Federal Stafford loan have a 30 day wait before funds are credited.

If your charges are to be paid by a third party or a sponsor, your refund will be issued after we receive the payment from that source.

For quicker delivery, you are encouraged to sign up for direct deposit refund
. If you prefer a check refund, make sure your address is up to date to guarantee the delivery of your check. It is your responsibility to update your address and keep it current at all times. If you are signed up for eRefund, you will receive an email notification once the refund is processed.

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I have a PLUS loan. Who will get the refund?
The PLUS loan refund goes to the individual designated by the borrower on the loan application as long as the PLUS loan is the amount creating the credit balance. The PLUS loan borrower selects the recipient of the refund when applying for the loan. Please check with the PLUS loan borrower for confirmation as refunds are automatically generated and cannot be re-directed.

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How are charges calculated when I withdraw?
Refund amount for students withdrawing from the Institution is based on a pro rata percentage determined by dividing the number of calendar days in the semester that the student completed by the total calendar days in the semester. The total calendar days in the semester includes weekends, but excludes scheduled breaks of five or more days and days that a student was on an approved leave of absence. The unearned portion shall be refunded up to the point in time that the amount equals 60 %

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